cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Internet down again

GTScotland
Visitor
Private Message TalkTalk
Message 6 of 6

I am do not have internet connection again.
Have a look at my records I was 11 days without internet access.
Been working okay for a couple of weeks now the same issue again.
Can you tell me what is happening?

Gilmour Tait
0 Likes
5 REPLIES 5

Message 1 of 6

Line test is passing but showing a lot of reconnections, are you experiencing any problems with your telephone service, any noise on the line?

Chris

0 Likes

Message 2 of 6

Already added my details

Gilmour Tait
0 Likes

Message 3 of 6

OK thanks, I'll take a look at this now 


Chris

0 Likes

Message 4 of 6

Hi I have added my details connection seems now to be stable again from 12pm

Gilmour Tait
0 Likes

Chris-TalkTalk
Support Team
Staff
Private Message
Message 5 of 6

Hi GTScotland

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Chris

0 Likes