Internet down, can't understand why

[joshandlaura]

My internet is down and I can't understand why, and the support route for this sort of thing is shocking. Please someone help asap as I'm not sure if you're aware but we're all relying on steady wifi for everything these days. Can't understand why there's not even an option of virtual chat? It's not hard!

[Michelle-TalkTalk]

Hello,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

[fr8ys]

This forum is only manned during weekday office hours.

There is a chat facility and if you wish to chat online, there is a link on this page.

https://community.talktalk.co.uk/t5/articles/our-live-chat-team/ta-p/2230529

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Or Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#