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Broadband help

For queries about your TalkTalk broadband service.

Internet down

Onlinewoody
First Timer
Private Message
Message 3 of 3

Anyone else's Internet just randomly die for 10-60 min at random times also it's currently down and went through every check its not on my end 

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hello,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

For staff to check your line, @Onlinewoody, they'll need to identify your account. 

 

Don't post any personal information details on the forum but add your Talktalk landline number to your community forum profile details. 

 

Go via your avatar/name; settings; launch profile wizard. 

 

Your thread is in the queue for attention. 

Gliwmaeden2, a fellow customer.
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