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Broadband help

For queries about your TalkTalk broadband service.

Internet freezes and buffers every 5-10 minutes

Craigyrose77
First Timer
Private Message

on ‎08-06-2023 06:56 AM

Message 3 of 3

Hi

 

My talktalk broadband keeps constantly freezing and buffering every 5-10 minutes for the last 2 days, I tried changing channels but that didn't help at all, I have reset the router and tried everything your usually asked to do!

 

Really irritating and driving me nuts! Does anyone have any ideas how to fix this problem?I have the big sagem router 

 

Thanks 

Craig 

Mr Craig Rose
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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎09-06-2023 07:03 AM

Message 1 of 3

Morning,

 

Do you still need assistance with this?

 

Thanks

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎08-06-2023 07:08 AM

Message 2 of 3

Morning,

 

I'm sorry to hear this.

 

Can you please update your community profile to include your:

 

  • TalkTalk Telephone number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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