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FIbre Support

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Internet speed

mazhy
First Timer
Private Message TalkTalk

‎17-01-2025 09:13 PM - edited ‎17-01-2025 10:13 PM

Message 2 of 2

What the hell is going on since Jan 1 2025? Why internet is so unstable? Seriously I keep loosing internet and end up disconnected from games IN MINUTES. 

Previously never had any issues, but now impossible to use internet at all. I even recently changed my plan to fibre 65 hoping an improvement as I was on old plan for years, and its still soo bad, and I always had same internet speed, around 70mbps and was great, but now it drops!  Internet and Wireless permanently flash in green too on my router.

Fibre 65 guaranteed 55 mbps YET I had 20mbps today MULTIPLE TIMES!! 

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Chris-TalkTalk
Support Team
Staff
Private Message

on ‎20-01-2025 08:07 AM

Message 1 of 2

Hi mazhy,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Chris

Chris, Community Team 

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