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FIbre Support

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Internet won't connect after power outage

Alannah_m
Newbie
Private Message TalkTalk
Message 2 of 2

Hi my internet won't connect after a power outage. I have tried all the advice talk talk have gave me. I'm assuming the router is faulty and need a new one. I see other people have had this experience.

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1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

Is the fault logged with Talktalk, @Alannah_m?

 

Just making sure so that it's recorded as starting today. 

 

Staff will not be back on here before Monday now. You can contact Talktalk by phone on Saturday [9am - 6pm] on 03451 720088 or Chat, daytime over the weekend. 

 

Please make sure that you have completed your community forum profile details for them to identify your account. 

 

Go via your avatar; settings; add your Talktalk phone number or account number in Personal Information; SAVE CHANGES.

Gliwmaeden2, a fellow customer.
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