Hi, recently had trouble accessing internet on my iPad and iphone. Keep getting the message “Safari cannot open the page because server cannot be found” Also had trouble opening apps like Fitbit because it says not connected to the internet, but i am.
Hi Debbie, not confident enough to split the SSID, but I tried unplugging the router, leaving for a few minutes and re-starting and, early days, but seems much better now. I’ll see how this goes (fingers crossed)
You will have two separate sets of settings for the 2.4GHz and 5GHz bands, but by default they will have the same network name, or SSID, something like TALKTALK-12345. If you simply edit the 5GHz network name by adding 5GHz at the end of it then your devices will effectively have two networks to choose from. You may have to test with each in turn to see which works best. You can keep the same wireless password for both.
Hi Debbie, thanks for replying, not sure I have any wired devices, unless Talktalk tv is wired. Other family members also have the problem when they visit us and log in to Wi-Fi, but dont have the same problem at their houses.
OK, so under Settings > WiFi on your iPad and iPhone is there a blue tick confirming that you are connected to your router network name on those devices?
