Split your router's SSID (wireless network name)

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Your router automatically chooses a wireless frequency to broadcast on every time you connect to Wi-Fi. There are two frequencies to choose from:

5GHz frequency

This frequency encounters less interference from other devices, so it can handle much faster speeds, but your Wi-Fi coverage will probably not be as good. As the frequency is higher, it doesn’t penetrate solid objects nearly as well as the 2.4GHz frequency. 5GHz is the best frequency to use when you're close to your router.

2.4GHz frequency

This frequency can travel much further and penetrate solid objects more easily. However, traffic from other common household devices can limit your overall speed – microwaves, cordless phones, even your neighbour’s Wi-Fi. 2.4GHz is the best frequency to use if you're outside or in a different room to your router.

You can choose which frequency to connect your devices to by accessing your router's settings and changing the wireless network name (SSID) for each frequency. Choose your router from the options below to get started.

Which router do I have?

Your router's make and model is on the sticker on the back of your router. The make comes first (e.g. Huawei) followed by the model (e.g. HG633).

Wi-Fi Hub Black (Huawei)

1. Open your browser and type in 192.168.1.1 to go to the router admin page
2. Login with your router username and password. You’ll find these on the sticker underneath the removable settings card on back of your Wi-Fi Hub
3. On the Dashboard page, select the See Wi-Fi settings button
4. Now choose Manage advanced settings
5. Select Continue on the pop-up box
6. Choose Wi-Fi configuration
7. Type different network names into the Wi-Fi Name text boxes
8. To finish, select the Save button

Wi-Fi Hub (Sagemcom)

1. Open your browser and type in 192.168.1.1 to go to the router admin page
2. Login with your router username and password. You’ll find these on the sticker underneath the removable settings card on back of your Wi-Fi Hub
3. On the Dashboard page, select the See Wi-Fi settings button
4. Now choose Manage advanced settings
5. Select the blue cog icon in the Wi-Fi 2.4GHz section
6. Type a new network name into the SSID text box
7. Select the Apply button
8. On the change confirmation box, select the Continue button
9. To change the SSID for 5GHz too, simply follow the steps above but choose the blue cog icon in the Wi-Fi 5GHz section instead

Huawei HG633 or HG635 Super Router

1. Open your browser and type in 192.168.1.1 to go to the router admin page
2. Enter your router username and password. You can find these on the sticker on the back of your Super Router
3. Select Wireless
4. Scroll down the page
5. Type in a new Wireless Network Name into the box beside Wireless 2.4 GHz SSID
6. Type a different Wireless Network Name into the box beside Wireless 5 GHz SSID
7. To confirm your changes, click Save