Just moved to our new house. We were still in contract with Talktalk at the old house, so I used the moving home option. The address checker tells me that Talktalk is available at the new address, and I schedule an appointment with an engineer for today.
The engineer shows up today, initially says he just needs to run a line, then tells us there's something wrong with the pole he needs to run the line from, and that a more skilled engineer will be sent out in three to four weeks, maybe. We can't go that long without a connection, we work remotely.
Now I feel a bit lied to that the address checking tool told us we could have a connection here from today. I would not have extended my contract with Talktalk if I'd known that it would take up to a month to get connected.
Is there anything I can do? Either to get connected sooner, or to get out of this contract so I can go find a provider that already has a line here?
