Good Morning,
I noticed my broadband was running slow on the evening of the 28th April, when checking on Friday the 29th I saw that my "Link Rate: 9997/39999 Kbps" this is much reduced from my normal rate which from memory was in the low 60Mbps
This morning Saturday the 30th April I ran a Talktalk speed test, where I got the following results
Speed to router 40Mbps, to my device 36Mbps download, 6Mbps upload, tested both wired and wireless devices
The guaranteed download speed to your home TalkTalk router is 49 Mbps
The chart showing the last seven days data to my router has been below 50Mbps reducing to 40Mbps from Monday the 25th April
My landline telephone has no "noise" on the line and is working as normal, though we seldom use it!
Can I ask that you investigate this reduce speed issue?
many thanks
John
John
