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Broadband help

For queries about your TalkTalk broadband service.

Live Chat?

micaela95
First Timer
Private Message
Message 8 of 8

Does anybody now why the live chat is never available?

I do not even have the option for it and it's not because of the antiblocker..

 

Please help I really need to use the live chat!

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7 REPLIES 7

Message 1 of 8

Hi Ryan,

 

I'm sorry to hear this. Please can you create your own topic and we'd be happy to look into this for you here.

 

Thanks

 

Michelle

 

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Message 2 of 8

Shouldnt matter its live chat

 

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Ryansellar
First Timer
Private Message TalkTalk
Message 3 of 8

Repeat questions even when logged in  replys on live chats seems like a bot technical issue not fixed 

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Message 4 of 8

Hi,

 

Thanks for confirming. Did you also try a different browser on your own device?

 

Thanks

 

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Message 5 of 8

Thank you! I tried from another computer and it works. have no idea why on mine do not want to work

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 6 of 8

Morning,

 

I'm sorry to hear this. How are you getting on?

 

Thanks

 

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martswain
Philosopher
Private Message TalkTalk
Message 7 of 8

Working perfectly at 1945 @micaela95 from the link on this page.

 

https://community.talktalk.co.uk/t5/Articles/Ways-of-contacting-us/ta-p/2230529#U2230529

 

If you cannot see the blue CHAT NOW button then it is a browser issue.

 

I am using Chrome with Microsoft Defender Browser Extension and no ad or banner blockers.

 

 

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