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Broadband help

For queries about your TalkTalk broadband service.

Live online chat

User6913
First Timer
Private Message TalkTalk

on ‎27-10-2025 07:05 PM

Message 4 of 4

How on earth do I access live online chat to speak to a human at TalkTalk? A little tab used to appear on the website for live chat, but I can no longer see this. I am going round in circles!! Every time I click on "help with......" it just takes me to a page with nothing there!

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3 REPLIES 3

Philile-TT
Support Team
Staff
Private Message
In response to User6913

on ‎28-10-2025 07:16 AM

Message 1 of 4

@Gliwmaeden2 thank you. 

Phili
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User6913
First Timer
Private Message TalkTalk
In response to Gliwmaeden2

on ‎27-10-2025 07:30 PM

Message 2 of 4

Thank you.  For some reason I cannot see the chat button on my laptop, but I have eventually been able to access it on my iPad. Appreciate your response. 🙂

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎27-10-2025 07:12 PM

Message 3 of 4

It's the black "chat now" button near the top of the page on this link, @User6913:

 

https://help-centre.talktalk.co.uk/Billing_and_Payments/Something_else/How_to_contact_TalkTalk_Broad...

 

Gliwmaeden2, a fellow customer.
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