Local exchange issue

[KbeanZ88]

There is an issues at my local exchange.

My fibre broadband has been down for 2 days, no updates at all.

I had to find this information out, TalkTalk didn’t tell me in the first place. I’m not getting any updates.

Super annoying.

Anyone with similar issues?

[KbeanZ88]

It’s been off since Wednesday. Is there actually any updates on when it will be fixed. 

[Debbie-TalkTalk]

Hi KbeanZ88

Thanks for updating your Community Profile.

I've completed a line test which has detected a potential fault at the exchange.

I have raised this over to Openreach to be investigated by a line engineer, we should receive further updates within the next 48hrs.

Thanks

Debbie

[KbeanZ88]

Thanks

[Debbie-TalkTalk]

Hi KbeanZ88

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie