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Broadband help

For queries about your TalkTalk broadband service.

Lost router name and password

Paul 64
First Timer
Private Message
Message 3 of 3

Need to change my router password but there is no info on router.

Have tried reset and logging on using admin admin as some people have suggested is the default setting but still no luck!

Anyone have any further information to help solve this please?

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3
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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

All routers have a sticker on the back with the information.

 

You may have to look for it under a pull up plastic tab on the back.

 

There will probably be 2 passwords, your router (Admin) password and your wifi password, so pick the correct one you need.

 

If you still cant find it, what router do you have (you might not find if you can't find the sticker) or can you take a photo and post, so we can try and help you further.

 

Thanks.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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