Broadband help

For queries about your TalkTalk broadband service.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My router hasn't arrived

maguiad98
First Timer
Message 3 of 3

Hi!

We are about to get TalkTalk installed tomorrow, and our router still hasn't arrived. So I am hoping that anyone here can check whether it has been posted, and when it might arrive. I am working from home, so this is pretty urgent.

Many thanks,

Magdalena

@Karl-TalkTalk 

0 Likes
2 REPLIES 2

Debbie-TalkTalk
Support Team
Message 1 of 3

Hi maguiad98

 

I'm sorry to hear this.

 

I'm just sending you a Private Message to confirm some details so we can look into this further.

 

Thanks

 

Debbie

0 Likes

ferguson
Community Star
Message 2 of 3

If you would like the support team here to look into this for you make sure that your personal details including TalkTalk landline number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

It may be quicker to find out what is going on if you contact customer services directly, call 0345 172 0088, or try Live chat, details and opening times here:

https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529