Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

My router hasn't arrived

maguiad98
First Timer
Private Message

on ‎27-01-2022 05:25 PM

Message 3 of 3

Hi!

We are about to get TalkTalk installed tomorrow, and our router still hasn't arrived. So I am hoping that anyone here can check whether it has been posted, and when it might arrive. I am working from home, so this is pretty urgent.

Many thanks,

Magdalena

@Karl-TalkTalk 

0 Likes
2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎28-01-2022 06:55 AM

Message 1 of 3

Hi maguiad98

 

I'm sorry to hear this.

 

I'm just sending you a Private Message to confirm some details so we can look into this further.

 

Thanks

 

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




0 Likes

ferguson
Community Star
Private Message TalkTalk

on ‎27-01-2022 05:36 PM

Message 2 of 3

If you would like the support team here to look into this for you make sure that your personal details including TalkTalk landline number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

It may be quicker to find out what is going on if you contact customer services directly, call 0345 172 0088, or try Live chat, details and opening times here:

https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529 

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
© TalkTalk 2026