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Broadband help

For queries about your TalkTalk broadband service.

NO INTERNET

Dianew7
First Timer
Private Message TalkTalk
Message 2 of 2

Hi, please could someone help. For the past couple of weeks my internet keeps on going down and not coming back on for a good few hours or so. I’ve tried to reset it, turn it off and on,  unplug and plug it back in, do all the tests and what not on the app and still no luck. I have to rely on it starting up on its own and it’s really not convenient with the amount of time it wastes. Utterly useless.

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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi Diane,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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