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Broadband help

For queries about your TalkTalk broadband service.

Network issues

JKLees
Newbie
Private Message TalkTalk

2 hours ago

Message 5 of 5

Hi, 

The router is white but the network is not showing up on devices. When we reset the router it did show up once but then said the password was wrong even though it wasn’t. Any help would be greatly appreciated 

 

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4 REPLIES 4

JKLees
Newbie
Private Message TalkTalk
In response to Michelle-TalkTalk

21 minutes ago

Message 1 of 5

On my device it’s 17.3.1 but on others it’s 18.1.1 but we are all having the same issue of the network not showing up

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Michelle-TalkTalk
Support Team
Staff
Private Message
In response to JKLees

an hour ago

Message 2 of 5

Thank you. What version of apple IOS do you have on the device please?

 

Michelle

 

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JKLees
Newbie
Private Message TalkTalk
In response to Michelle-TalkTalk

2 hours ago

Message 3 of 5

It’s apple iOS and window 

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Michelle-TalkTalk
Support Team
Staff
Private Message

2 hours ago

Message 4 of 5

Morning,

 

Can I just ask which devices are experiencing this issues please? Is it Apple IOS devices?

 

Thanks

 

Michelle

 

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