Network unstable

[cymro]

Hi I got wireless security cameras I've had nearly 12 months ran no problems .now I keep getting message network unstable .I have put WiFi to diff channels trying to eliminate error .l have to reboot app also ive reset router .I rang talk talk. A tech.agent fiddled around now it's worse.. any one got any ideas ?

Thanks 

[Chris-TalkTalk]

OK, have a great Christmas 🙂

Chris

[cymro]

Hiya camera approx 30 foot from router earlier new router failed lost network settings Alexa stopped and fire stick I tried other router that was delivered this working fine 

Yesterday as I said -75rssi today new router camera  -49rssi up to now no network error messages I'll monitor next few days I'll return two routers as agreed with Debbie thanks for help have good Xmas 

[Chris-TalkTalk]

OK thanks. I think the rssi is a measure of wireless signal strength. Approximately how far away from the router are your cameras?

Chris

[cymro]

Hi just been on chat to camera tech 

They said this  I am getting _75 rssi 

This is cause of unstable network 

They say this Yes -75 rssi is cause  here's the range:
(-40~-50dBm:good /-70~-80dBm:weak/ >-90dBm: Very poor

Any way altering rssi? Thanks

[Chris-TalkTalk]

Hi cymro,

Did you get any information with the camera's that explains exactly what 'network unstable' means or what could be causing it?

Chris

[cymro]

Hi used new cables .socket has inbuilt filter this was checked openreach  couple  months ago 

Router hard wired to TV noticed same can't connect .on speed test and intermittent won't load say you tube 

In past they found probs exchange we were having slow internet few months ago .one engineer was on about replacing house line as intermittent fault .also Debbie just check my settings talk talk tech have been fiddling about before I contacted you thanks 

[Debbie-TalkTalk]

Hi cymro

Thanks for your reply.

Is it only the wireless connection dropping?

Is the new router at the test socket? When you connected the router did you use the new cables and filter?

[cymro]

Hi Debbie both routers received Friday same delivery set up new router monitored over weekend still had a couple network unstable messages also tried run TT speed test same time had can not connect server error any ideas thanks .

[Debbie-TalkTalk]

Hi cymro

No problem 🙂

Please let us know how you get on.

Thanks again.

Debbie

[cymro]

Thanks Debbie appreciated 

[Debbie-TalkTalk]

Hi cymro

I have ordered another router. If the first router arrives then please can you return one of the routers using the returns bag.

Thanks again.

Debbie

[cymro]

Hi just checked yodel website now getting this 

Parcel status

Your parcel has arrived at your local depot

Estimated delivery date:

Unavailable at this time

Obviously not getting today  can u resend today then hopefully get for weekend thanks

[Debbie-TalkTalk]

Hi cymro

Apologies for this. I've had similar issues myself with a different courier and deliveries.

If you've not received this by Wednesday, then I will need to send another router.

[cymro]

Hi just looked yodel tracking 

My Parcel's Journey

•

02/12/22

02:30

Your parcel has arrived at your local depot

Been there 3 days  not impressed at all can u chase it up not even booked out for delivery

[Debbie-TalkTalk]

Hi cymro

Apologies for this.

The router is showing as dispatched on 01/12. If you haven't received this by Wednesday, then please let me know.

Thanks

[cymro]

Hiya nothings turned up Debbie 

Maybe stuck in Xmas post 😔

[Debbie-TalkTalk]

Hi cymro

Have you received the new router?

[Debbie-TalkTalk]

Hi cymro

Apologies, yes the router has been ordered.

You should receive this within the next 24-48hrs.

Thanks

Debbie

[cymro]

Hi did you send a router? Thanks 

[Debbie-TalkTalk]

Hi cymro

No problem. Please can you add your name to your Community Profile, I can then send the replacement router.

Thanks

Debbie