New customer, router delivered but no connection.

[Akozak]

The service should be live 2 days ago, my appointment with the technician was canceled as my flat was apparently plug  and go ready. Clearly it is not. Tried every socket available to no avail. Am I missing something? 

[Debbie-TalkTalk]

Hi Akozak

I'm sorry to hear this.

Please can you add your name, TalkTalk landline number and account number to your Community Profile.

We can then take a look at this for you.

Thanks