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Broadband help

For queries about your TalkTalk broadband service.

New router

Parauk4444
First Timer
Private Message TalkTalk
Message 5 of 5

Is it possible to get a new updated router 

I have the DG8041w-2.t5 

I am on fibre 35 

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4 REPLIES 4

Message 1 of 5

Morning,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number or Account number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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Message 2 of 5

OK, if you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond. Bear in mind that they won't be back online until Monday. 

 

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Parauk4444
First Timer
Private Message TalkTalk
Message 3 of 5

Some times it looses connection and the wifi is not very good in certain parts of house 

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ferguson
Community Star
Private Message TalkTalk
Message 4 of 5

Are you experiencing any problems with your current router? 

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