My router is not connecting to the internet constantly flashing amber. I have tried all of the usual turn router off for 20 minutes, connect to the test socket and reset router, still the same. Nothing has changed re wiring etc simply stopped working. Had a chat last night with expert and advised they need to send an engineer out which will take 1 week and I could be charged £75 unless it is Open reach or router problem. This happened previously and I was sent a router through the post received the next day and up and running. I asked if a router could be sent out to see if it was this and told no an engineer would need to come out. What a waste of an appointment. My son uses the internet for homework and having to wait for an engineer for 1 week is ridiculous. Surely the easier thing would be to send a router rather than an engineer. Anyone else had this issue. I have been a customer of Talktalk for more than 15 year but in light of this may need to look for another supplier with better customer service.
