When this happens do you get a solid white light on the Router and does it come back on after a reboot, or does it not work at all, even with a reboot?
Please confirm as if not working at all it is something different to an incident that is affecting many people at the moment and has been raised at the highest level for a solution.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
