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Broadband help

For queries about your TalkTalk broadband service.

No connection

JWZIGG
First Timer
Private Message TalkTalk

on ‎07-10-2025 08:52 AM

Message 5 of 5

I have had no internet for 2 days now - my router just doesnt light up the internet symbol. when I try to get to the 'fix it' on the talk talk website nothing loads....I am using next doors wifi to try to get help online . is there an actual person I can speak to ???!!!

Josephine Wyatt
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4 REPLIES 4

Gliwmaeden2
Community Star
Private Message TalkTalk
In response to mandisa1-TT

on ‎07-10-2025 09:06 AM

Message 1 of 5

@mandisa1-TT, as above, this thread is now locked to customer posts and they have already replied on the thread that they started on Sunday, as asked.

 

This was to avoid duplication!

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

mandisa1-TT
Support Team
Staff
Private Message
In response to Gliwmaeden2

on ‎07-10-2025 09:03 AM

Message 2 of 5

Hi there @JWZIGG I would love to assist you with your query, please confirm if you are messaging us from home?

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎07-10-2025 09:01 AM

Message 3 of 5

Closed to customer posts now.

 

Thanks for returning to your original thread, @JWZIGG.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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Mandisa-TT
Support Team
Staff
Private Message

on ‎07-10-2025 08:57 AM

Message 4 of 5

Hi @JWZIGG I'm sorry to hear that, you started a thread yesterday on the same issue, I do see that you have reply to that thread, I will be closing this one as duplicate. 

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