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For queries about your TalkTalk broadband service.

Scam emails

dougaldo
Participant
Private Message TalkTalk
Message 3 of 3

I am being bombarded (10/20 per day)with scam emails, all from similar but different email addresses. I presume they have my email address from the hack some years ago.  I block and forward them to talktalk, but they still keep appearing.  Am I the only one?

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2 REPLIES 2

Philile-TT
Support Team
Staff
Private Message
Message 1 of 3

@dougaldo Kindly accept my sincere apologies for the inconvenience. We are aware of this issue, and it has been flagged the team is working on blocking the sender. Please refer to the below link on how to manage spam/phishing mails. 

 

Phishing emails - everything you need to know - TalkTalk Help & Support

Phili
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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

No, you are not alone.

 

Rather than block them, you might like to try creating a rule that will move them directly to spam, especially if there are similarities in the addresses or subject.

 

For example, I have a few rules set, one where the subject contains slimming and set to send to Junk.

 

You will find more information on how to do this in your email program help topics.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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