No internet conection for the past 9 days

[KendryPeralta]

I have been without internet for the past 8-9 days. I talked to an "expert" by chat last monday 27th and he said it was going to be fix.. well is thursday 30th and i am still with no internet. Your team have already told me that there is not a payment issue, that there is not a bar issue, so I don't know why I dont have internet, they never tell me what is the problem they just connecting me to another team every single time. Please don't tell me the same excuse again. I just need this fix.

[Crapcompany]

I had no connection for 21 days. Stayed in waiting for technician, didn't turn up. Won't let me leave without paying. Today I waited for over an hour to speak to someone who couldn't even pronounce my name! Only to be told I have to wait until mid Feb for compensation. Cannot wait to leave! 

[Chris-TalkTalk]

Hi Kendry,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris