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No internet connection

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1 REPLY 1
IL1993
First Timer
‎29-03-2020 03:20 PM
‎29-03-2020 03:20 PM
Post 1 of 2

No internet connection

Hi. Our internet has gone since the morning. I have tried restarting the router, checking all the wires are connected properly but still have the issue. The router has a solid orange light and devices can connect to the wifi, however there is no internet connection.

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OCE_Karl
Community Team - TT Staff
‎30-03-2020 07:23 PM
‎30-03-2020 07:23 PM
Post 2 of 2

Re: No internet connection

Hi

 

There is currently an outage on the BT Openreach side of things.

 

This will be affecting a number of customers in the area.

 

Thanks  

 

Karl. 

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Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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