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Broadband help

For queries about your TalkTalk broadband service.

Broadbrand not working

Leitmane
First Timer
Private Message TalkTalk

on ‎04-05-2024 09:55 AM

Message 3 of 3

 

My broadband does not work properly. 10 seconds working 2 minutes waiting.

I restart broadband books,too many times, but is stay same.

Could you help me, please, and sorted out this very problem for me.

Thank you.

Regards I.Leitmane

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎07-05-2024 07:20 AM

Message 1 of 3

Hi Leitmane

 

I'm sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

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Divsec
Community Star
Private Message TalkTalk

on ‎04-05-2024 11:57 AM

Message 2 of 3

Hi @Leitmane unfortunately your post will not be answered by TalkTalk staff until Tuesday due to holidays.

In the meantime try disconnecting your router from power for 30 minutes then reconnecting. 

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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