Router not working after power cut

[Sophiebanyard]

Hi,

we had a city wide power cut yesterday and ever since my router flashes orange, I’ve completed the necessary checks within the tech chat and they found no issues with my connection etc, I can see many people have had the same issue and a replacement router has solved the problem

[Karl-TalkTalk]

Hi

A new router is on the way to you.

Thanks  

Karl. 

[Sophiebanyard]

Hi Karl,

I’ve completed this for you,

[Karl-TalkTalk]

Hi

Can you please update your Community Profile to include your

• Name
• TalkTalk Telephone number or Account number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Do not post any personal information, account numbers or phone numbers publicly.

Thanks

Karl