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For queries about your TalkTalk broadband service.

NordVPN NordLynx Protocol suddenly not working

GeoffCole21
First Timer
Private Message TalkTalk
Message 6 of 6

The NordVPN NordLynx Protocol suddenly not working through my TalkTalk router.

 

This would seem to be a router / broadband service issue as happens on all windows machines connected through the NordVPN client.

 

Could there be some network change that has made it suddenly stop.

 

If I change protocol to OPEN VPN(TCP) this allows connection.

However this does not then allow Nord Web Protection to work - and is potentially slower.

Thanks, Geoff...

ns-fletcher
0 Likes
5 REPLIES 5

Message 1 of 6

Hi Geoff,

 

I've replied to your PM

Chris

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Message 2 of 6

Hi Geoff,


Thanks for updating your profile. Could you PM me the serial number of your router please

Thanks

Chris

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GeoffCole21
First Timer
Private Message TalkTalk
Message 3 of 6

I have updated my community profile.

ns-fletcher
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Anonymous
Not applicable
Staff
Private Message
Message 4 of 6

Hi Geoff,

 

Can you please update your community profile to include your:

 

  • Name
  • TalkTalk Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

0 Likes

KeithFrench
Community Star
Private Message TalkTalk
Message 5 of 6

I assume this is when the VPN client tries to use an IKEv2/IPSec VPN protocol, if so there is a fix.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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