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Broadband help

For queries about your TalkTalk broadband service.

Didnt receive returns bag

rorywheato
Newbie
Private Message TalkTalk

yesterday

Message 2 of 2

Hi, 

 

I have cancelled my service but have not received a returns bag. I have now left the propertyand do not have access to the mailbox. Please could you send returns bag to my a new address?

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1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk

yesterday

Message 1 of 2

@rorywheato,

 

Can you complete your community forum profile details, please?

 

You need to go via your avatar; settings; drop down menu....Personal Information. 

 

Add your Talktalk phone number or account number here.

 

Near the end of this area, scroll down to Private Notes and put your NEW address details in there.

 

Scroll down further to SAVE CHANGES. 

 

Staff will respond during the day, Monday to Friday. 

Gliwmaeden2, a fellow customer.
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