Didnt receive returns bag

[rorywheato]

Hi, 

I have cancelled my service but have not received a returns bag. I have now left the propertyand do not have access to the mailbox. Please could you send returns bag to my a new address?

[Michelle-TalkTalk]

Hi @kanjava 

Please can you create your own topic and we can look into this for you.

Thanks

Michelle

[kanjava]

Hi There, I have not received the return bags, it has been a few months since my contract got over.

Can you please send the return bags?

Thanks

K

[Arne-TalkTalk]

Thank you I have requested it for you. 

Regards.

[rorywheato]

Thank you 

sure I will update the address now 

[Arne-TalkTalk]

Hi rorywheato

I will request a returns bag to be sent ASAP.

Can you add the new address to the private notes in your community profile.

Regards

[Gliwmaeden2]

@rorywheato,

Can you complete your community forum profile details, please?

You need to go via your avatar; settings; drop down menu....Personal Information. 

Add your Talktalk phone number or account number here.

Near the end of this area, scroll down to Private Notes and put your NEW address details in there.

Scroll down further to SAVE CHANGES. 

Staff will respond during the day, Monday to Friday.