Not enough bandwidth

[TEZZERTIGER]

Why am I getting this message. Things take ages to load and TV programmes on iPlayer etc will not play. Lots of buffering

[Michelle-TalkTalk]

Morning,

I'm sorry to hear this. I've run a test on your line now which has detected a potential voice fault. Is your voice service ok? Do you have a dial tone?

Thanks

Michelle

[ferguson]

If you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.