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Broadband help

For queries about your TalkTalk broadband service.

Not recieving promised internet speed

rana_mudallal
First Timer
Private Message TalkTalk

on ‎01-01-2024 10:11 PM

Message 3 of 3

I use to get the promised speeds and then around 2 weeks ago the speeds are always below 25 when Im paying for 65mbps minimum. I think the router might be getting old or my line might have a fault. Please can you help me fix it talk talk.

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Debbie-TalkTalk

on ‎04-01-2024 07:27 AM

Message 1 of 3

Hi rana_mudallal

 

Do you still need help with this?

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎02-01-2024 08:13 AM

Message 2 of 3

Hi rana_mudallal

 

I'm sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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