So after some unhelpful suggestions about not using BLOCK CAPITALS to voice my irritation at this service, having spent nearly 3 HOURS on the phone to talktalk and an entire morning on this matter and having been asked to start YET ANOTHER topic on the same subject a so many other people with this request.
Can somebody please put in a ORDI request for us to have our address status changed from SILVER to GOLD.
This is now urgent as I wish to leave Talktalk as soon as possible and this is trapping me as customer.
This should have been done when became a customer in the first place.
Our property is a SEMI DETACHED 1950's property in a rural suburban area with 1000's of neighbours - We the only property (Except 1 other ) who has this SILVER rating preventing us from receiving other service from across the market.
I have done extensive research and with Openreach who have clarified that Talktalk HAVE to make this request!
Also many future vendors will not do this as they wont except SILVER line address properties and they will no longer make the change for a new customer due to privacy issues (or something).
Any help much appreciated.
