For queries about your TalkTalk broadband service.
on 03-02-2022 08:15 PM
I've been very lucky recently and my speeds have improved from 18 to 26, brilliant. Today back down to 22.
Is this DLM being a total pita?
Images to follow.
on 04-02-2022 02:20 PM
Have a good weekend 🙂
Debbie
on 04-02-2022 02:19 PM
If you could produce a 20% improvement I'd buy you a bucket. Enjoy the weekend all
on 04-02-2022 01:58 PM
WOW I'm keeping this name now (this is how I will tell the team to refer to me from now on)
🙂
on 04-02-2022 01:57 PM
I don't know whether to cheer, or ask for a bucket! 😂
on 04-02-2022 01:56 PM
Not when DLM stands for Debbie La Magnifique
on 04-02-2022 01:23 PM
Hi Divsec
That's great news 🙂
I can't take any credit for it though, it's DLM 🙂
Debbie
on 04-02-2022 01:20 PM
Well what do you know, DLM took away and now it has given back! Changed the profile to 9.4 and -2.2. Enjoy the weekend. Thanks for waving your magic wand.
on 04-02-2022 08:45 AM
Hi Divsec
No problem 🙂
I will post back again on Monday once I've checked the connection stats again.
Thanks
Debbie
on 04-02-2022 08:41 AM
Thanks @Debbie-TalkTalk love / hate DLM 😘
on 04-02-2022 08:28 AM
Hi Divsec
Apologies, we can't make any changes to the line profile.
Please can you leave the router switched on without rebooting and we can check the connection stats again on Monday to see if DLM makes any changes to the line profile/speed.
Thanks
Debbie
on 04-02-2022 08:19 AM
Hi @Debbie-TalkTalk thanks for picking this up. I have the sam knows white box, a powerline sender, and the mesh root within 1m but they need to be to function.
The power dB both changed downstream 9.4 to 8.4 an upstream ‐2.2 to -2.4 at the same time as the disconnect yesterday, can you tweak them back?
on 04-02-2022 07:17 AM
Hi Divsec
I'm sorry to hear this.
I've completed a line test which hasn't detected any faults and the line is in sync at 21.5mb.
This is showing on the line test - Regular Interference Observed Daily.
Is your router located near to any devices that could cause any interference?
Thanks
Debbie
on 03-02-2022 08:28 PM
Images, hopefully