Only achieving 1 MBPS with my Super Fast Broadband. My upload speed is atrocious!
on 04-05-2022 04:39 AM
Message 27 of 27
No matter the time of day I attempt to watch anything or upload a video on YouTube, that is only several minutes in length, my speed is always absolutely chronic with your service. Other customers have been noticing the speed is unbearable too.
So, um, why is this happening? 😞
I used to tether with 4G via Giffgaff, but using mobile data rendered me throttled, and the whole point of getting broadband back was because of the lousy connection I have indoors with their goodybags or signal overall. But it is otherwise tolerable, so I don't understand why my wired connection is terrible.
I live in a flat in Edinburgh, on the second floor.
Labels:
- Labels:
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Upload speeds
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Wifi
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26 REPLIES 26
on 04-05-2022 04:34 PM
Message 21 of 27
I was in my bed when you called earlier.
🛏️
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on 04-05-2022 08:31 AM
Message 22 of 27
Hi.
I will do all of that now...
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on 04-05-2022 08:29 AM
Message 23 of 27
Hi thesaunderschild
Please can you also add your TalkTalk landline number to your Community Profile. The number should show if you log into My Account.
Thanks
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on 04-05-2022 07:49 AM
Message 24 of 27
I don't have a letter, so I cannot remember what it said. I'm sure I was promised at least 30 MBPS.
I don't have a phone; I had a cable installed by a technician, however. This was on the 9th of March.
I will update my profile now. 🙂
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on 04-05-2022 07:46 AM
Message 25 of 27
Hello,
Can you please update your community profile to include your:
- TalkTalk Telephone number
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Thanks
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on 04-05-2022 07:38 AM
Message 26 of 27
Hi @Anonymous what performance were you promised when you signed up? Is your landline performing OK? No noise etc.
Your post has been escalated so you should hear shortly
I don't work here and all my opinions are my own.
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