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Broadband help

For queries about your TalkTalk broadband service.

Sign-up bonus

Aldog74
First Timer
Private Message

on ‎25-09-2022 11:03 PM

Message 3 of 3

Was supposed to receive a sign up bonus of £75.00 , 3 plus months later and I've received nothing. It's impossible to contact talktalks non existent customer service, and to top it off, the broadband speed and reliability is absolutely atrocious 

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎26-09-2022 12:56 PM

Message 1 of 3

Hi @Aldog74


I will contact the team responsible for the vouchers.


I'll post back when they reply.


Regards
 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎26-09-2022 08:54 AM

Message 2 of 3

You need to complete your community forum profile details for TT staff to identify your account, @Aldog74.

 

Go via your avatar/name; settings; launch profile wizard. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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