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Order in progress

simonjar
First Timer
Message 2 of 2

why is it that when I try to access customer offers and upgrades I always get the following response

 

  We're very sorry, there is an order in progress. At this time you will not be able to view offers until the order is complete

as far as I'm aware there are no outstanding  orders - so how do I get this issue sorted?

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1 REPLY 1

SocialTeamJo
Support Team
Message 1 of 2

Hi simonjar,

 

Really sorry about this. Can you please update your community profile to include your:


    • Name
    • Telephone number
    • Alternative contact number
    
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks, 
Jo

 

 

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