Broadband help

chrisaginn · ‎17-08-2022

Please can you assist. My works VPN is not working. My IT department at work says that the router is blocking the connection (PPTP)

Device version Fast F5364-3.T8

Karl-TalkTalk · ‎17-08-2022

Hi

Should be done now, test the VPN and let me know.

Karl.

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Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Karl-TalkTalk · ‎17-08-2022

Hi

OK. pushing it now.

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

chrisaginn · ‎17-08-2022

Yes that's fine

Karl-TalkTalk · ‎17-08-2022

Hi

I can make a change to your router, and it will knock you off line for 5 minutes, is it OK to do this now ?

Thanks

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Broadband help

PPTP VPN NOT WORKING