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For queries about your TalkTalk broadband service.

VPN not working from home can't dial into Office

Lawrence6
First Timer
Private Message

on ‎16-08-2022 11:21 PM

Message 4 of 4

Can't  work from home as my  VPN  is not working. 

Worked perfectly up until June. 

Is it a firmware problem?

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3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
In response to Lawrence6

on ‎18-08-2022 06:55 AM

Message 1 of 4

Hi

 

I've made a change to the router, try the VPN connection now and let me know if it works.

 

Karl

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Lawrence6
First Timer
Private Message

on ‎18-08-2022 12:04 AM

Message 2 of 4

Updated

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Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎17-08-2022 06:46 AM

Message 3 of 4

Hello,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

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