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For queries about your TalkTalk broadband service.

Page Unresponsive

EKG62
Conversation Starter
Private Message TalkTalk

on ‎29-01-2024 04:33 PM

Message 7 of 7

I can't get far with TalkTalk web pages even while in my account.  Every page is unresponsive and takes 2 or 3 minute to become active.  I don't have problems with any other web site.  

I'm trying to manage my account (contract runs out shortly) and want a better deal as I'm currently paying far too much.  I'm now teetering on the edge of leaving I'm afraid as this is a right royal pain.

Internet user
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6 REPLIES 6

EKG62
Conversation Starter
Private Message TalkTalk
In response to Anonymous

on ‎30-01-2024 11:08 AM

Message 1 of 7

I'm not sure what your question is about @Anonymous 

Internet user
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EKG62
Conversation Starter
Private Message TalkTalk
In response to Gliwmaeden2

on ‎30-01-2024 11:07 AM

Message 2 of 7

Thanks @Gliwmaeden2   It is a Right Royal Pain.  Hopefully the Powers That Be at TalkTalk will actually do something about it.

Internet user

Anonymous
Not applicable
Staff
Private Message
In response to EKG62

on ‎30-01-2024 06:53 AM

Message 3 of 7

Morning,

 

I'm sorry to hear this. Can I just confirm, do you mean this Community or your My Account?

 

Thanks

 

Michelle

 

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Gliwmaeden2
Community Star
Private Message TalkTalk
In response to EKG62

‎29-01-2024 08:52 PM - edited ‎29-01-2024 09:01 PM

Message 4 of 7

It's Chrome that sticks for me too, @EKG62, and ONLY Talktalk's website (grrrr.....!).

 

Believe me, I have been reporting this for ages behind the scenes, and it started happening over the past year at least, so it's not just to do with more recent revamps of the site.

 

I tend to jump to Firefox when it happens. It's a real time waster, having to log in all over again!

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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EKG62
Conversation Starter
Private Message TalkTalk

on ‎29-01-2024 04:57 PM

Message 5 of 7

Thanks.  I've never had this problem before.  It's absolutely every TalkTalk page but no other web site.  I'm using Chrome but at your suggestion I tried Microsoft Edge.  Seems to have fixed it.  Why isn't Chrome compatible?

 

 

Internet user
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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎29-01-2024 04:45 PM

Message 6 of 7

Which browser are you using?

 

I find that the Forum pages stick dreadfully sometimes  - try another browser, @EKG62.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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