Please can I have a return bag.

[Sealate1]

I have tried three times . Listened to messages  (AI and recorded), talked with someone after chat, all to no avail.  Assurances and promises but still no return bag.  This will be evidence that I have asked four times for a return bag.  I will not be spending any more effort on this.  No return bag will mean no return.  TalkTalk can feel free to come and collect anytime.

[Debbie-TalkTalk]

Hi Sealate1

Thank you 🙂

[Sealate1]

Okay

[Debbie-TalkTalk]

HI @Sealate1 

Thank you for updating your Community Profile.

I can see that the returns bag was ordered and was dispatched on 16/08. We usually advise to allow 48/72 hours for this to arrive but recently I have seen delays with these arriving.

If you haven't received this by Friday then please let me know.

[Sealate1]

Done

[Debbie-TalkTalk]

Hi Sealate1

I'm really sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, I can then take a look at this for you.

Thanks

Debbie