Poor service at the end of the week especially Friday to Sunday when I have no broadband for hours

[john114]

Poor service at the end of the week especially Friday to Sunday when I have no broadband for hours

[Michelle-TalkTalk]

Afternoon john,

How are you getting on? Do you still need assistance with this? Could you log into your My Account please to check your HomeSafe/Kidsafe settings, particulary Homework Time?

Thanks

Michelle

[Chris-TalkTalk]

Hi john114,

Can you please complete your community profile as Gliwmaeden2 has requested and we'll be happy to help

Thanks

Chris

[Gliwmaeden2]

Make sure that you have completed your community forum profile details, @john114.

Go via your avatar; settings; drop down menu...Personal Information. Scroll down to find the button for SAVE CHANGES. 

Staff need this information to identify your account. They'll reply during the day.