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For queries about your TalkTalk broadband service.

Port Forwarding - Sagemcom-FAST5364

Cody1
First Timer
Private Message TalkTalk

on ‎25-01-2024 08:27 PM

Message 3 of 3

im trying to port forward for a web server on port 80, ive opened the port in the network and directed to the correct IP, and the server is running on Ubuntu with no fire wall, yet i still cant connect externally, i can connect on the local ip but not public

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2 REPLIES 2

KeithFrench
Community Star
Private Message TalkTalk

on ‎26-01-2024 09:52 AM

Message 1 of 3

Hi @Cody1 

 

@Michelle-TalkTalk has asked me to help you. You will not be able to connect to the device locally via the router's public IP address, because traffic going out to the internet & back into the router is blocked in the router. This is called NAT loopback which most TalkTalk routers block, as it is classed as it is classed as a security issue. The way around this is to connect to the device locally, using the device's own private IP address (192.168.1.x).

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎26-01-2024 07:47 AM

Message 2 of 3

Morning,

 

Would you be able to offer any advice please? @KeithFrench 

 

Thanks

 

Michelle

 

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