Possible Router Scam phonecall

[Linwin]

Today I was contacted by Jack who said he was going to send me a new router but first wanted to remove errors on my current router. Having checked further with TalkTalk they confirmed they have no one called Jack and it would appear this is a scam.

[Debbie-TalkTalk]

Hi @Bloodboy1 

That's awful, I'm so sorry to hear this 😞

You can report this here https://community.talktalk.co.uk/t5/Articles/Scam-Phone-calls/ta-p/2205385

We do actively monitor and block scam calls on our network.

[Bloodboy1]

Just had a similar phone call, he told me I needed to download an app (vnc server) on my mobile, when I told him I thought it was a scam he called me a mother f***er. So I guess it was a scam !

[Chris-TalkTalk]

Hi Linwin,

Yes it does sound like a scam call if they say they are going to remove errors. Did they ask for any personal information?

Chris

[Linwin]

Sorry he said his name was George not Jack.