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Postage Bag not delivered

hsnharmanci
First Timer
Message 4 of 4

I cancelled my broadband contract as I would be moving out of the UK.  Although I had contacted the TalkTalk team to request a pre-paid postage, I didn't receive it on time and left the country last week. Still, my landlady agreed to send the equipment, but I don't know whether the postage from Talktalk reached the address? How can I find out the kit has arrived? Is there someone to help me to send another kit and ensure that it arrives at the address?

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3 REPLIES 3

Message 1 of 4

Hi hsnharmanci

 

The returns bag has been dispatched and should have already arrived.

 

Regards

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Message 2 of 4

Nop, she lives in another city. That's why, when she comes to the address, I need to make sure that the postage bag arrives. 

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Divsec
Community Star
Message 3 of 4

Hi @hsnharmanci couldn't your landlady tell you? 

I don't work here and all my opinions are my own.
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