For queries about your TalkTalk broadband service.
on 01-09-2024 07:20 PM
My talk talk cable has failed, the router is pretty old, had it for ages, do I need to buy new power supply or will talktalk supply?
on 06-09-2024 02:26 PM
Hi @Chrissyg
That's great news, thanks for letting us know 🙂
I have sent you a Private Message with a link to a short survey for the Community.
Thanks again.
Debbie
on 06-09-2024 02:22 PM
Thank you Router received and all is working well
on 06-09-2024 12:41 PM
on 03-09-2024 12:10 PM
I'm sorry for any inconvenience, the replacement router should be with you soon
Chris
Chris, Community Team
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences
on 03-09-2024 11:58 AM
So I found it confusing posting on this forum, I had no internet, due to router failure so had to use my talktalk mobile data, lost all my data allowance over Sunday & Monday trying to get in touch with talktalk ( couldn’t manage to speak to a human by phone) but deflated now
on 02-09-2024 08:47 AM
Hi Chrissyg,
I've ordered a replacement router, it should be with you within a couple of working days
Chris
Chris, Community Team
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences
on 02-09-2024 08:38 AM
I have updated my profile
on 02-09-2024 07:44 AM
Hello,
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Thanks
Michelle