Price increase

[Paulyboy1]

I was told when I joined my bill would not go up in the first 18 months, my monthly charge has gone up well before that  

[Arne-TalkTalk]

Hi Paulyboy1

Thanks for your post

I can look into this but first, can you please update your community profile to include:

Name

Telephone number or account number.

Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Regards

[Gliwmaeden2]

They rather bafflingly call it £X .00 for so many months, but, unless you have the Fixed Price Plus (more expensive than the normal discounted price) your tariff is subject to the April CPI+ 3.7% increase (read the Ts&Cs, linked at the foot of the page, @Paulyboy1).

Another thing that can cause a change is if a discounted boost price expires or the boost price increases. That's not part of the core contract, as a boost can be removed any time after a month.