For a few days now we've been having constant short spells of downtime. Normally less than a few seconds but enough to interrupt the service and causing us to reconnect (making it rather impossible to do any work).
I have tried to talk to live chat but felt rather patronised after being told by them to "clear my browser cache" which they then told me "fixed the problem" (it did not, i did explain the problem was on all devices and couldnt be tracked to one individual device).
I did also get a phone call but sadly was unable to take it at the time / after the live chat experience I don't really have much faith in being told to go move closer to the router (I really don't like being patronised, i did explain that the wifi has worked perfectly in its current setup for over a year now).
Is there any similar issues / anything I can do? I have logged into the router and reset factory settings but the issue remains. My talk talk home number is REMOVED - don't worry no home phone is connected to this.
Staff
Morning,
Ok thank you for the update and please let us know if this does happen again and we can take another look.
Thanks
Staff
