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ROUTER TO DEVICE PROBLEMS

hiksemebs
First Timer
Message 4 of 4

after never really having any broadband problems either wired or WiFi to our phones/TV's etc, we now have good connection to the router ( according to the support page ) but TalkTalk tells me only 8 to 12mbps to TV and phone today. I've rebooted the router. No change. I've changed TV from wired to WiFi, no difference. Router is in the same place it's always been. What next to try ? "Browse files to attach" does not respond, so I can't send screenshot of TalkTalk router to device speed issues.

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3 REPLIES 3

Michelle-TalkTalk
Support Team
Message 1 of 4

Morning,

 

How are you getting on, do you still need assistance with this?

 

Thanks 🙂

 

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martswain
Philosopher
Message 2 of 4

@hiksemebs  you can add screenshots in the body of your post by using the camera or image icon as appropriate.

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Michelle-TalkTalk
Support Team
Message 3 of 4

Hello,

 

Please can you update your Community Profile to include your name and home telephone number and we can look into this for you. Please do not post any personal information on the Community.

 

Thanks

 

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