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5ghz Channel Hopping initiated/Manually initiated

zimrich
Chatterbox
Message 7 of 7

Hi

 

I have certain devices that can only make use of the 5ghz signal at channel 100 or above.

 

when setting the channel to 100 the router keeps on moving it back to channel 44 after a short amount of time (sometimes mins, sometimes an hour or 2) as per router log

 

17.06.2022 00:37:24 Info WIFI
Channel: (100/44) Channel Hopping initiated/Manually initiated

 

At this point my device connected stop working.

 

If I have the option of overriding the channel why does the router keeping changing it, most frustrating.

 

Serial Number N7203114N005852
Hardware Version FAST5364 3.00
Software Version SG4K100136
GUI Version 5.6.1
System Up Time 02h34m26s

 

Any idea/suggestion welcome

 

 

 

 

 

 

 

 

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6 REPLIES 6

Message 1 of 7

Morning,

 

Just checking back in to see how the connection has been?

 

Thanks 🙂

 

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Message 2 of 7
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Message 3 of 7

thanks, will test and report back

Message 4 of 7

Hi zimrich

 

Thank you 🙂

 

The WIFI optimisation has now been switched off, please let us know how the connection compares.

 

Debbie

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zimrich
Chatterbox
Message 5 of 7

Thanks Debbie, have updated.

Debbie-TalkTalk
Support Team
Message 6 of 7

Hi zimrich

 

Apologies for this.

 

I can switch the WIFI optimisation off so you can select your own wireless channel.

 

Please can you add your name and TalkTalk landline number to your Community Profile, I can then take a look at this for you.

 

Thanks

 

Debbie

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